Maui Private Tours

Absolutely! All our tours are fully customizable to suit your interests and abilities. For the Maui Island Tours, The Farm Tours and the Extreme Tours, we'll call you and discuss all the fun options we have and create an itinerary ahead of time.

For the Road to Hana Tour, your guide will discuss options and such with you when they pick you up in the morning and throughout the day. You even get to choose where you want to have lunch. Often times the weather may play a role in your choices/decisions.

For all our tours, we have a base rate of $1000.00 plus the tax and booking fee. That covers the first two participants. We then add $175 plus tax and booking fee for each additional person. The Maui Island tour, the Extreme tour and the Farm tours may incur other entry fees and tickets that will be added to the base price. We’ll discuss those options with you and make those reservations and then add those fees to the total cost. For the Road to Hana the prices above apply for people who need to be picked up in Ma’alaea, Kihei, Wailea, Makena, Wailuku, Kahului, the OGG Airport or the Kahului Harbor, Paia and other north shore towns and the Upcountry area. However, for the Road to Hana tour, if you are staying out on the westside in Lahaina, Ka’anapali, Napili, Kahana or Kapalua you can meet us near the airport or we can come pick you up for an additional $200 fee. We cover the entry fee to the Wai’anapanapa State park. For the Extreme tours you will be charged the base rate as quoted above plus the sum of any tickets or entry fees we purchase for you such as Paragliding, Zip lining, Skydiving, ultra-light aircraft flights, parasailing, personal watercraft rental and off roading rentals. Extreme tours must call us to talk about the options so we can check availabilities and prices and then we’ll give you a quote.

MAUI’S PRIVATE GUIDE PAYMENT AND REFUND POLICY

1. Payment in full is required to reserve your tour. Payments can be made with a credit card through our company website or by calling (808) 344-9595.
2. There is a $100 “Non-Refundable Booking Fee” that shall be kept by Maui’s Private Guide for all customer-initiated cancellations.
3. Any request for a refund prior to 72 hours (3 days) of the scheduled tour start time is honored with a refund of the net amount paid to Maui’s Private Guide, minus the sum of the $100 Non-Refundable Booking Fee and any non-refundable tickets or entry fees purchased by Maui’s Private Guide for your tour. Cancellations, no-shows within the 72-hour period prior to the scheduled tour start time shall not be refunded.
4. If Maui’s Private Guide is forced to cancel a paid tour due to weather, road hazards or closures, staffing shortages, vehicle shortage or breakdowns, payment will be refunded in its entirety. If Maui’s Private Guide is forced to cancel a tour due to a customer, or customers, lack of compliance with rules, regulations, safety measures or failing to sign the Liability Waiver, no refund will be given.
5. Once the customer gets in the vehicle and the tour begins, no refunds will be given. If the customer choses to terminate the tour early and go back to the starting point, no refunds will be given. You don’t get to do the tour, decide it was not exactly what you were hoping for, and then demand a refund. Maui’s Private Guide makes no guarantees, written or implied that any given stop, venue, or activity will be open and doable. Nor do we guarantee that the south road, the Pi’ilani Highway will be open and doable on our Road to Hana tours. No refunds will be given because of road closures or detours.
6. Refunds may take up to 30 days from the scheduled tour date to be posted to your account.

We don’t cancel for rain unless it is dangerous weather that would put our safety at risk. We try to reschedule people when we can but we offer no guarantees that we’ll have openings that work for you and us. However, some tours, such as the extreme tours, cannot operate in rain, for instance, paragliding and skydiving. If you are booked for an activity that will not operate in the rain, we will try to reschedule and if that doesn’t work out, we’ll refund you.

Yes, on the Road to Hana the Farm tours and the Maui Island tour. Extreme Tours are not appropriate for babies.

Yes. On the tours that are appropriate for infants, we can provide an infant car seat. We also have two booster seats for the small children. Also, one of our vans has a large rear area that can fit walkers, a wheel chair or an electric scooter.

We use new Ford Transit tour vans. They have seating for up to 11 and great big windows for viewing. They have tall roofs so you can stand upright while getting in and out.

You can book your tour directly on our website or we can take your booking over the phone at 1(808)344-9595.

For the Maui Island Tour we recommend wearing comfortable clothing, shorts, t-shirts and sandals are fine, and a hat. Also bring a camera or cell phone to capture memories. We'll have a cold ice-chest with waters and drinks so feel free to bring any beverages you wish. A little pocket cash is a good thing as some road side stands don't take credit cards. For the Road to Hana tour, You will want to bring/wear shorts, T-shirts, sandals, hats, sunglasses, swimsuits, and towels (if you want to swim). If you have “water shoes” or tennis shoes you can get wet, bring those too. And don’t forget your cameras and charging cords. If you want to explore any of the caves be sure to bring some closed-toe shoes like tennis shoes. We'll provide the cold ice-chest with plenty of waters so feel free to bring any beverages you like. Also, pocket cash is highly advised on the Road to Hana tour because there are several cute little road side stands, and several of your lunch options, that don't take credit cards.

Yes, we offer pickup from your hotel, the airport and the cruise ship. Note, for the Road to Hana Tour we do charge a fee for west side pick up such as Lahaina, Ka'anapali, Napili, and Kahana.

We have Air conditioned Ford Transit Tour vans with the tall roof so you can stand up inside and great big windows for viewing.

Our vans can accommodate up to 11 passengers.

Yes, all our tours are completely private and exclusive. We never mix you in with strangers. If you book just a couple, two of you, then you two get the whole van, with the tour guide, to yourselves.

No, sorry. We don't have proper seat belts for Dragons.